Karen helps organisations prepare their people and processes to adapt to technological change and to develop high quality interactive services.
Karen has a strong track record for building and managing editorial, technical and design staff producing innovative services. After joining the BBC in 1995 as science and technology radio producer, Karen helped set up BBC World Service Online, an award winning news and education service in 44 languages. She went on to become Managing Editor for BBC Education Online where she oversaw teams at a time of transition towards interactive television and mobile services including BBC History, Schools Online, BBC Health and CBeebies. Later, Karen authored the BBC global mobile strategy and advised on innovation projects for BBC Children’s and BBC Learning English.
Since 2003 Karen has worked as a freelance consultant. Two of her most recent projects include working with Radio Algérienne to help develop compelling cross platform ideas and models for changed working practices; and managing business change, software design and delivery for BBC Global News during the replacement of its satellite distribution system. Other clients have included NHK in Japan, the British Council, OFCOM, BBC Worldwide and ITN.
Karen has chaired multimedia juries including the European Bakafo and the Japan Prize and also been an assessor for the (former) Department of Trade and Industry’s Content Innovation programme and for NESTA Futurelab.
Karen studied Communications and Sociology at Goldsmith’s College, London University and has completed two further degrees in Sciences and in Economics and Mathematics (specialising in statistics) at the Open University. She is a qualified BCS PRINCE2 Practitioner and APMG Change Management Practitioner.