Recent work

Some of our work has been very public, other projects have delivered confidential strategy recommendations for internal use. References are available from senior figures including ministers, secretaries of state, trustees and executives of non-departmental public bodies and charities. We can provide references for all work undertaken but not all the outputs are in the public domain.


Jonathan and Dominic wrote the digital strategy for a three-year collaborative heritage project between the cities of Norwich and Ghent. The project brought together twelve public landmarks and visitor attractions in each of the two cities to create shared digital experiences that could transform visitors’ and residents’ understanding of these two cities. As the project drew to a close, Jonathan and Dominic were invited back to give the keynote closing speech at the Culture Matters conference in Norwich.

World Wide Fund for Nature (WWF) UK

Jonathan and Dominic conducted a review of WWF UK’s uses of digital technologies and techniques. This involved assessing its online operations in the context of its audience engagement strategies so the organisation could better understand the role of digital services in achieving its objectives. The review looked at current ways of working to ensure WWF UK is being as effective and innovative as it should be, and thinking creatively about future opportunities. Jonathan provided assistance to the WWF including its international communications group in Switzerland.

Department for Culture, Media and Sport (DCMS)

Jonathan wrote the report ‘Encouraging Digital Access to Culture’ aimed at helping the cultural sector to use digital technologies to better engage the public. He also organised and chaired seminars and other dissemination activities for ministers, chief executives and trustees of many of the nation’s most important cultural institutions. This report gives a clear view of the way we approach digital projects and collaborations such as this one. Jonathan subsequently ran a series of digital vision workshops including one for the Tate for senior leadership in the sector.


Jonathan and Dominic advised the Irish state broadcaster on its approach to cross-platform commissioning (combining TV, radio and online), running workshops for the executive and trustee boards and creative and culture-change sessions for the top 50 senior managers, and distilling the outcomes of these into a set of recommendations for future digital services. RTÉ has wholeheartedly embraced these recommendations enabling them quickly to progress their digital aspirations to the point where they are now regarded as digital leaders in Ireland having previously had limited digital output.


Dominic is currently advising BBC Research & Development and BBC News Labs on managing innovation in collaborative projects. This has involved recommending new processes, securing EU and UK government funding for new technical research, and independently reviewing the use cases which form the foundation of the large EU-funded Future Internet programme being developed by a consortium major European content, technology and telecoms operators.

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